Society For Human Resource Management (SHRM) Certified Professional Practice Exam

What form of training analysis is a trainer using when reviewing how well a training activity was received by employees?

1. Reaction

2. Behavior

3. Results

4. Learning

The correct answer is: Reaction

The correct response focuses on "Reaction" training analysis, which assesses how participants perceive and feel about the training they have undergone. This form of analysis typically involves gathering feedback immediately after the training session through surveys, questionnaires, or informal discussions. It aims to capture participants' impressions of the training content, delivery, and overall experience. Understanding the effectiveness of the training from the trainees' perspective is crucial as it provides insight into their engagement levels and satisfaction, which can inform future training sessions. If participants react positively, it often indicates a higher likelihood that they will be motivated to apply what they've learned. Conversely, if the reactions are negative, it signals a need for improvement in the training approach or materials. In the context of training analysis, other frameworks such as Behavior, Results, and Learning serve different purposes. Behavior analysis measures whether participants apply the skills learned in the training to their job performance. Results analysis evaluates the overall impact of the training on organizational goals and metrics. Learning analysis assesses how much knowledge or skill participants acquired from the training. Each analysis type is distinct and contributes to comprehensive training evaluation, but the focus on the participants' immediate reactions is what defines the "Reaction" analysis.